Operations Management
Gain fundamental insights to world of Operations Management from award winning Professor Gad Allon
100% Free Online Course:
by Professor Gad Allon
A Faculty Project Course - Best Professors Teaching the World
This course provides a general introduction to operations management. This course aims to (1) familiarize you with the major operational problems and issues that confront managers, and (2) provide you with language, concepts, insights and tools to deal with these issues in order to gain competitive advantage through operations.
This course should be of particular interest to people aspiring a career in designing and managing business processes, either directly (V.P. of Ops, COO) or indirectly (e.g. management consulting). The course should also be of interest to people who manage interfaces between operations and other business functions such as finance, marketing, managerial accounting and human resources. Finally, a working knowledge of operations, which typically employs the greatest number of employees and requires the largest investment in assets, is indispensable for general managers and entrepreneurs.
We will see how different business strategies require different business processes, and vice versa, how different operational capabilities allow and support different strategies to gain competitive advantage. A process view of operations will be used to analyze different key operational dimensions such as capacity management, flow time management, supply chain management, and quality management. We will also discuss developments such as lean operations, just-in-time operations, and time-based competition.
Class is now in session! Enroll now and join in on a discussion with Prof. Allon.
This course provides a general introduction to operations management. This course aims to (1) familiarize you with the major operational problems and issues that confront managers, and (2) provide you with language, concepts, insights and tools to deal with these issues in order to gain competitive advantage through operations.
This course should be of particular interest to people aspiring a career in designing and managing business processes, either directly (V.P. of Ops, COO) or indirectly (e.g. management consulting). The course should also be of interest to people who manage interfaces between operations and other business functions such as finance, marketing, managerial accounting and human resources. Finally, a working knowledge of operations, which typically employs the greatest number of employees and requires the largest investment in assets, is indispensable for general managers and entrepreneurs.
We will see how different business strategies require different business processes, and vice versa, how different operational capabilities allow and support different strategies to gain competitive advantage. A process view of operations will be used to analyze different key operational dimensions such as capacity management, flow time management, supply chain management, and quality management. We will also discuss developments such as lean operations, just-in-time operations, and time-based competition.
Class is now in session! Enroll now and join in on a discussion with Prof. Allon.
SECTION 1: Operations Strategy: What Makes for Good Operations
05:00
Lecture 1:
Introduction to Operations...
06:44
Lecture 2:
What's an Improvement
04:53
Lecture 3:
Strategic Framework For Operational...
08:02
Lecture 4:
Applying the Framework to...
12 slides
Lecture 5:
Lecture Slides
SECTION 2: Managing Processes
06:18
Lecture 6:
Process View of Operations
06:20
Lecture 7:
Metrics
06:32
Lecture 8:
Little 's Law
05:55
Lecture 9:
Theoretical Flow Time And Critical Path
06:56
Lecture 10:
Capacity And Bottleneck
02:53
Lecture 11:
Summary
44 slides
Lecture 12:
Chapter 2 Slides
SECTION 3: Section 3: Lean Operations
07:56
Lecture 13:
Introduction to Lean Operations
05:37
Lecture 14:
Lean Tool: Quality at the Source
04:56
Lecture 15:
Lean Tool: Batch Size Reduction
03:30
Lecture 16:
Lean Tool: Pull rather than Push
05:27
Lecture 17:
Lean Tool: Cellular Layout
07:44
Lecture 18:
Continuous Improvement and...
65 slides
Lecture 19:
Chapter 3 Slides
SECTION 4: Managing Service Operations
06:10
Lecture 20:
Service Operations
06:55
Lecture 21:
Why do Queues Form?
05:05
Lecture 22:
Queueing Theory
09:07
Lecture 23:
How do Firms Improve Waiting Time?
86 pages
Lecture 24:
Section 4 Slides
SECTION 5: Supply Chain Management and Wrap Up
02:10
Lecture 25:
Intoduction
04:40
Lecture 26:
Supply Chain Management
05:00
Lecture 27:
Key Challenges
06:40
Lecture 28:
Hedging Against Risk
05:45
Lecture 29:
Wrap Up
27 pages
Lecture 30:
Section 5 Slides
